Every Hartford Guides security officer, regardless of account to which assigned, carries with him or her while on duty, a company-owned HARTLINK capable portable radio. These radios are programmed by the City with a suite of channels (known as work groups) on the City’s communication system. These work groups directly connect the security officer not only to every other Hartford Guides security officer on duty but also to the Hartford Police dispatcher and a number of other municipal agencies. Moreover, every radio carried by Hartford police officers is programmed with the Guides work group, allowing direct and immediate contact by police patrols responding to a call from us.
