Addressing the needs of the
Hartford community.

We're on
Twitter!

Our History

Originally Chartered in 1991

As a nonprofit community service and on-street security organization, over the years The Hartford Guides, Inc. has grown and adapted to address the needs of the Hartford community. As Hartford has acted to meet a wide variety of challenges, so the Guides organization has evolved to support the increasing security needs of civic, municipal and nonprofit organizations.

Today, as an organization specifically designed to serve these constituencies, we look forward to enhancing the partnerships we have developed along the way and forging new ones to meet the dynamic security needs of Metropolitan Hartford. Some key dates and developments along the way include:

  • April 21, 1991 – Incorporated as Connecticut nonprofit corporation
  • May 8, 1991 – Full time executive director hired
  • September 3, 1991 – On street program introduced; program operations began
  • January 8, 1992 – Determined to be tax exempt under section 501(c )(3) of the Internal Revenue Code, retroactive to date of incorporation
  • December 14, 1992 – Designated central business district’s formally recognized block watch by the Court of Common Council
  • May 16, 1994 – Forged strategic partnership with Hartford Police Department; collocated with Hartford Police in central business district headquarters
  • January 5, 1995 – Entered into contract with Jones Lang LaSalle to staff and operate Civic Center Mall Information Center. Contract remained in effect until February 2001 when Mall operations were curtailed in preparation for property sale
  • January 1, 2000 – Introduced complimentary mobile roadside assistance to the central business district
  • September 11, 2000 – Assumed program sponsorship of the Security Communications Access Network (SCAN), the city’s corporate electronically linked association of security organizations
  • December 3, 2001 – Licensed by State of Connecticut as an incorporated contract security service
  • December 3, 2001 – Entered into contract with the Hartford Parking Authority to provide security at Hartford Parking Authority facilities.
  • March 5, 2004 – Entered into collaborative partnership with 3 other civic organizations to explore creation of a business improvement district in Hartford’s central business district and adjacent Asylum Hill resulting in the creation of the Hartford Business Improvement District (HBID) effective January 1, 2007.
  • May 2, 2006 – Entered into contract with South Hartford Community Alliance to provide mobile security patrols in South Hartford commercial areas. Contract ended May 1, 2008
  • January 1, 2007 – Initiated strategic shift in direction from traditional nonprofit model to nonprofit entrepreneurial model. Adopted mission statement: Enhance communities by rendering security and hospitality services to individuals and organizations.
  • April 4, 2007 – Entered into contract with the Hartford Business Improvement District to provide security patrols, both mobile and on foot, within the District covering some 13.5 linear miles on a seven day per week basis. Contract renewed for 3 years effective July 1, 2010.
  • March 20, 2009 – Entered into new 5-year contract with the Hartford Parking Authority to provide security at Hartford Parking Authority facilities effective January 1, 2009.
  • July 1, 2010 – HBID contract renewed for 3 years
  • May 15, 2011 – Completed comprehensive strategic planning process. 5-year Strategic Plan approved for implementation
  • December 14, 2012 – Entered into contract with Laz Parking to provide mobile security and hospitality patrols to various surface parking lots
  • August 1, 2013 – Entered into contract to provide security to the Morgan Street Parking Garage upon transfer of the facility from City of Hartford to State of Connecticut ownership.
  • September 1, 2014- Entered into additional contract with the Hartford Parking Authority to provide security at Hartford Parking Authority surface parking lots.
  • January 5, 2015- Introduced complimentary light service roadside assistance citywide.
The creation of HBID afforded The Hartford Guides, Inc. the opportunity to conduct a top to bottom review of our mission, organizational structure, business model and operational focus. The resultant strategic shift is reflected in the adoption of the following mission statement:
Enhance communities by rendering security and hospitality services to individuals and organizations.

 

About Hartford Guides

Over the years The Hartford Guides, Inc. has grown and adapted to address the needs of the Hartford community. As Hartford has acted to meet a wide variety of challenges, so the Guides organization has evolved to support the increasing security needs of civic, municipal and nonprofit organizations. Today, as an organization specifically designed to serve these constituencies, we look forward to solidifying the partnerships we have developed along the way and forging new ones to meet the dynamic security needs of Metropolitan Hartford.

Contact Us

How Can We Help You?